FocalPoint approval is entirely customisable and varies between organisations. The steps below show you how to check the approval route being followed when a transaction is entered. Open Workflow Forms Designer and select the relevant transaction form from the list.
Click **Edit**.
Select the 'Approval' tab.
This will display the stages of approval for the transaction type. When a transaction is first submitted, the approval starts at stage one and follows the approval path that has been setup.
Select the relevant approval stage from the list, then click **Edit**.
On this screen there are five tabs:
**Approval Stage:** The core approval. This decides who approves the transaction, what happens when it is approved, and what happens if it is rejected. This tab also contains additional options depending on the approval type you have set.
**Alerts:** This contains any alerts sent out during the approval process. Alerts are emails sent by FocalPoint — for example, alerting the approver that they have something to approve.
**Pre-Stage Rules:** These check something specific within the transaction before the current approval stage. For example, a rule could check a field and re-route the transaction based on whether the information is true or false.
**Post-Stage Rules:** These work the same way as pre-stage rules, but the rule is checked after the approver has approved.
**Buttons:** This controls the approval buttons for the Workflow Form.
Use this information to establish whether FocalPoint is routing approvals correctly. Discuss any required changes with the internal FocalPoint administrator and accounts department.