Please ensure that the user has the relevant Security Profile permissions to see the Unsubmit button.
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If they have and you are still not able to see the Unsubmit button, Support will need to run a script on the database. Therefore please raise a new case and reference the title of this article and please include details of the user affected and an example purchase request.
Unsubmit button not appearing on a purchase request (Non Split-Line approval)
Updated over a week ago
