Check that the Ribbon Option for Purchasing is enabled in FocalPoint. To check this:
Log in to **FocalPoint Web**.
Hover over your name at the top right and go to **Customise Ribbon**.
On the right is a list of available Ribbon Options.
Select **Purchasing** on the right then click **Add**.
Click **Save** and then refresh FocalPoint.
If the tab still does not appear, this may be due to the browser cache. Try clearing the browser cache:
Google Chrome
Click the three dots (top right).
Click Settings.
Click Security and Privacy.
Click Clear browsing data.
In Time Range, select All time from the dropdown.
Select the box for **Cached images and files**. For login issues, also select **Cookies and other site data**.
Click Clear Data.
Microsoft Edge
Click the three dots (top right).
Click Settings.
Find the Clear Browsing Data header.
Click Choose what to clear.
Select the boxes for **Cookies and saved website data** and **Cached images and files**.
Click Clear.