This error occurs because the system thinks you are already logged in. To stop this error, your account will need to be made inactive in FocalPoint Admin. To do this:
Log in to FocalPoint Administrator as an administrator.
Click **System Control**, **Users**.
In the top left, click the Show Active Users, 3 people icon.
Find and select the user stuck in the system.
Click Inactive, sleeping person icon.
To save, click the green tick icon. The user should now be able to log back in as normal.