First of all, check that the correct Resource Code is assigned to the user as if this is wrong, the wrong persons name will show.
To check this:
Log into FocalPoint Administrator
Browse to System Control, Users
Locate the relevant user in the list and make a note of the profile they are in
Now browse to System Control, Security Profiles
Select the affected users profile and click Members
Select the user in the list on the left hand side
In the fields below, there is a field called "Resource Code", ensure this is set to the correct user - click on the "..." button to see a more comprehensive list of details
Click OK to save all changes
If the correct Resource Code is assigned and the name is still wrong then Resource names can be changed as required, via Dimensions.
Log into Dimensions
Click on Costing
Click on Resource
In the Resource List window, find and highlight the relevant resource code
Click Edit
Amend the Resource Name field as required
Click Save
FocalPoint will automatically be updated with the new name, however if the user is already logged in, they will need to log out and back in to pick up the changes.
