The message states that the Approver's User ID is invalid, suggesting that the process is not selecting the correct approver.
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To resolve this issue Support will need to run some scripts on the database. Therefore please raise a new case and reference the title of this article and please include details of the transaction being submitted and the error message that appears.
Error - Seen in Dimensions. 'The transaction will be set to Cancelled. Invalid ID Approver.' when submitting a PIR Invoice for approval in FocalPoint
Updated over 2 weeks ago
