Verify that the approvals do not display in FocalPoint by ensuring you are logged in to FocalPoint as the approver with which the invoices are awaiting approval and click Purchasing, PIR Authorisation.
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If the expected invoices are not displayed, Support will need to run some scripts on the database to investigate further. Therefore please raise a new case and reference the title of this article and please include details of the invoices affected.
Unable to see PIR invoices awaiting approval
Updated over 3 weeks ago
