It is likely that the test database has been refreshed from a copy of the live database, overwriting the licence in the test database. This will require editing the licence using SQL. Therefore please see the following Get support in FocalPoint and reference this article and please include details of the database that needs to be accessed.
Error - 'Licence file is currently configured for database XXX.' when trying to use FocalPoint Administrator with a test database
Updated over a month ago
