The delegates list is populated with all enabled users who have access to approval in that area of the system. For Expenses and Timesheets, users must also be specified as an approver for the module. To check whether a user has access to approval in an area of the system:
Log in to FocalPoint Administrator.
Browse to System Control, Security Profiles
Select the profile the user is in and click **Edit**.
Click the **Security** tab.
Select **Authorisation**.
Ensure the relevant modules are enabled (shown by a green tick). Double-click to enable or disable an option.
Click **OK** to save the changes.
To check that a user is specified as a Timesheet or Expense Approver:
Log into FocalPoint Administrator
Browse to System Control, Security Profiles
Highlight the profile that the user is in and click Members
Highlight the user in the list on the left
Click on the Time tab and ensure that the user has a tick in the "Timesheet Approver" box as needed
Click on the Expense tab and ensure that the user has a tick in the "Expenses Approver" box as needed
Click OK to save the changes
If a user is still not showing, ensure they are enabled under **System Control**, **Users**. The names shown in the delegates list are users' Resource Names, which may differ from their display name.