This is a permissions issue which can be resolved in Workflow Forms Designer:
Open Workflow Forms Designer.
Click Logon
Select database, click Logon
Select Workflow Form
Click Permissions.
In the Permissions window, click User Name to sort by name.
Scroll down the list to find the user.
Select the user and scroll to the right.
Select the Export option.
Click Save.
Users may need to log out of FocalPoint and back in to see the Export button.
