This is a permissions issue which can be resolved in **Workflow Forms Designer**:
Open **Workflow Forms Designer**.
Click Logon
Select database, click Logon
Select Workflow Form
Click **Permissions**.
In the Permissions window, click **User Name** to sort by name.
Scroll down the list to find the user.
Select the user and scroll to the right.
Select the **Export** option.
Click **Save**.
Users may need to log out of FocalPoint and back in to see the Export button.
