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Error: 'Maximum report processing jobs limit reached' when running a Crystal Report

This error likely indicates a problem in the Application Pools of the web server hosting FocalPoint. Ask your IT team to resolve this by recycling the Application Pool:

  1. On the Web Server open IIS Manager

  2. Expand the nodes in the **Connections** pane.

  3. When you see **Application Pools**, click it to view all Application Pools.

  4. Right-click the Application Pool in which the FocalPoint application is running under and select Recycle.

If you are an Access Hosted client, contact support and include a copy of the error message.

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