Purchase Invoice Register invoices (or PIRs) are always initiated by a user in Dimensions. Therefore, if the reject option is set to Return to Initiator, FocalPoint will actually send the transaction back to Dimensions only and not to a FocalPoint approver.
It is therefore correct that there is no authoriser shown in Dimensions against this invoice and it is not visible in the PIR approval window in FocalPoint.
To send this PIR invoice back through the approval flow and into FocalPoint:
Log into Dimensions
Click Creditors, Amend Entry
Double-click the relevant transaction to open it
Make any necessary amendments.
Click Save. This will start the whole PIR approval process off again from scratch and you can continue as if it was a new transaction from this point
If you receive any error messages while following the above steps or are unable to follow them, please raise a new case and reference the title of this article and please include details of the error message.