This is controlled by the permissions on the Security Profile the user is in. Speak to an existing system administrator to change the permissions — note that changing a profile's permissions affects all users in that profile.
Log in to FocalPoint Administrator
Browse to System Control, Security Profiles.
Select the profile the affected user is in and click Edit.
Click the Security tab.
Select the System Options folder in the left-hand list.
Enable Show Menu in the right-hand list — double-click an option to enable or disable it.
Select the System Control folder.
Enable Show Menu in the right-hand list — double-click an option to enable or disable it.
Click OK to save the changes.