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One user cannot see the System Options or System Control menus in FocalPoint Administrator

This is controlled by the permissions on the Security Profile the user is in. Speak to an existing system administrator to change the permissions — note that changing a profile's permissions affects all users in that profile.

  1. Log in to FocalPoint Administrator

  2. Browse to **System Control**, **Security Profiles**.

  3. Select the profile the affected user is in and click **Edit**.

  4. Click the **Security** tab.

  5. Select the **System Options** folder in the left-hand list.

  6. Enable **Show Menu** in the right-hand list — double-click an option to enable or disable it.

  7. Select the **System Control** folder.

  8. Enable **Show Menu** in the right-hand list — double-click an option to enable or disable it.

  9. Click **OK** to save the changes.

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