User is being allowed to approve Purchase Requests that are above his sign off limit

Log into FocalPoint Administrator

Browse to System Options, Purchasing, Purchase Requests Setup

Select the relevant PR type and click Edit

Click on the Approval tab

Work through the approval stages and rules, using the transaction that has gone awry, to see what approval flow it followed. You should be able to see where it went to the user who did not have a sufficient sign off limit and identify the stage or rule that caused this.

You will then need to look at the view/stored procedure that the stage or rule uses to determine why it went wrong and then amend it accordingly. Sometimes the flow is correct but the users just don't understand - in this case you will simply need to explain it to the users