There are three stages to resolving this issue, which need to be done in order.
Check that the approver has approvers assigned
Log in to **FocalPoint Administrator**.
Click **System Control**, **Security Profiles**.
On the appropriate profile, click Members
Find the person approving
Click Approvers
Select the appropriate module
Make sure there are users listed.
Check the approvers have access and an appropriate sign-off limit
Log in to **FocalPoint Administrator**.
Click **System Options**, **Purchasing**, **Purchase Request Setup**.
On the purchase request type getting the above error, click Usage
Make sure the approvers are active and have a sign off limit higher than the purchase request.
Check approvers have permission to approve Purchase Requests
Log in to **FocalPoint Administrator**.
Click **System Control**, **Security Profiles**.
Edit the profile the approver is in
On the Security tab, click Authorisation
Select the **Purchase Request** checkbox.