This is likely because the user's inbox is set to show third party items.
β
To resolve this issue:
Log in to FocalPoint
Click on Preferences
Scroll down to Inbox
Tick Do not show pending items for third parties
Click Save
This is likely because the user's inbox is set to show third party items.
β
To resolve this issue:
Log in to FocalPoint
Click on Preferences
Scroll down to Inbox
Tick Do not show pending items for third parties
Click Save