To delete a rejected credit card expense:
Log into FocalPoint Administrator.
Click System, User.
Note down which profile you are with in.
Click System, Security Profiles.
Select the profile you are within
Click Edit.
On the Security tab, expand the Forms folder
Click the Credit Card Option icon.
Ensure Allow Deletion Of Reject Credit Card Record option is selected.
Click OK.
If this does not resolve your issue, Support may need to run some scripts on the database to resolve it. Therefore please raise a new case and reference the title of this article and please include details of the expense ID.