This error is a result of the user having no Supplier code associated with their FocalPoint user record and as such the system is unable to determine which account the Expense should be raised under.
To resolve this:
Log into FocalPoint Administrator
Browse to System Control, Security Profiles
Highlight the profile containing the affected user and click Members
Highlight the user in the list on the left
Click Setup... next to the Supplier Code field
If you know the Supplier code to be used, you can type it into this field, otherwise you can use the "..." button to select one from the list of Suppliers. If no valid Supplier exists, then a new one will need to be set up in Dimensions first
Once the correct Supplier has been selected, tick the box to set it as default and then click OK
Click OK on the members screen to save the changes
If the user is trying to enter a Credit Card Expense, they will also need a Credit Card Account specified on their Member record.
To add this:
Log into FocalPoint Administrator
Browse to System Control, Security Profiles
Highlight the profile containing the affected user and click Members
Highlight the user in the list on the left
Click the "..." button next to the Credit Card Account field
Select the Supplier to be used for the Credit Card Account by double clicking on it. If no valid Supplier exists, then a new one will need to be set up in Dimensions first
Once the correct Supplier has been selected click OK on the members screen to save the changes