This will occur when the Purchase request is configured in this way but the default values have not been set on the member record of the user raising the purchase request. To resolve this, the values must be entered on the relevant member record, please follow these steps:
Log in to FocalPoint Administrator.
Select System Control.
Select Security Profiles.
Select the security profile that the user is a member of.
Click on Members.
Select the user in the left hand pane.
Click on the Details tab.
Enter the Sub Ledger code in the fields for Sales, Purchase and Nominal.
Click on the Analysis tab
Enter the relevant codes into the relevant Segment fields.
Click OK.