Skip to main content

Error - 'Failed to open the connection.' when running a report

Message will start with (but not restricted to)

The following information about the error was automatically captured:
β€’ an event could NOT be written to the application log due to an error:
'The size of source is too big. It cannot be longer than 212 characters.'
​
Detailed error information follows:
Exception Type: System.Runtime.InteropServices.COMException
Exception Message: Failed to open the connection.
Failed to open the connection.
PCUK Balance Sheet Detailed Transaction Listing_v1.0 {72E22BA5-6187-4FCD-86C9-9F22F6962AD0}.rpt
Exception Source: rptcontrollers.dll
Exception Target Site: SetTableLocation

The issue is most likely to be caused by a mismatch of 32bit and 64bit systems. Support will need to investigate this further. Therefore please contact support and reference the title of this article and please include the complete error message.

Did this answer your question?