If a user or approver cannot see certain purchase requests, you will need to ensure that you have given the user or approver relevant permissions to view the request type.
To grant the user permissions to the purchase request type, please follow these steps:
Log in to FocalPoint Administrator
Click on System Options, Purchasing, Purchase Requests Setup
Select the relevant Purchase Request Type
Click on Usage
Find the user in the list
Tick the relevant access options that are to be granted to the user
Click "OK"