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Error - 'The file exists' when running a Crystal report, or printing anything

Updated over a month ago

This is caused by too many items in the Temporary folder on the Web server that runs FocalPoint. The folder is located in the following directory:
​C:\Windows\Temp
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If there are more than 65,535 files in this folder, the system will throw this error and Crystal reports or templates will not run.
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Please delete files urgently on all web servers to resolve this error message
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If you are hosted with us, then please raise a new case and reference the title of this article.

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