The 'Complete Orders' screen in FocalPoint lets you close down (or cancel) Purchase Order lines that are not yet invoiced or delivered. Lines that have been invoiced or delivered (even partially) are greyed out and cannot be closed. To close non-invoiced or delivered lines, enable the following option in FocalPoint Administrator:
Click System Control, Security Profiles
Select the relevant security profile and click **Edit**.
Click the **Security** tab.
Click **Purchasing**.
Ensure the **Complete Lines** option is enabled (shown by a green tick icon).
If it is disabled (red cross icon), double-click it to enable it.
Click **OK** to save.
Once the permission has been given, users can complete lines as follows:
Log in to the FocalPoint website.
Click the **Purchasing** tab, then click **Complete Orders**.
Select the checkboxes of the lines to close.
Click **Complete Lines**.