First, ensure the **Email Report** checkbox is selected on the **Posting** tab of the relevant Purchase Request type, under **System Options**, **Purchasing**, **Purchase Requests Setup**. This must be selected to send a PDF email. Also, if the **Show Email Screen** checkbox is selected, ensure the window that opens after posting is not just closed — closing it will prevent the email from sending. When the **Email Report** setting is enabled, FocalPoint will try to generate an email with a copy of the Request PDF attached, sent to the email addresses in the 'to', 'cc' and 'bcc' fields. The function gets its email address fields from a SQL View in the database. This view is called **TS_PR_EMAILADD_{x}** for Purchase Requests or **TS_SR_EMAILADD_{x}** for Sales Requests — where **{x}** references the PR or SR Type Record ID. If a view does not exist for a PR or SR type, the PDF email will always be sent to the last approver. These views are not automatically configured in FocalPoint — to begin using this feature you need to write SQL code to create them. If you are not receiving an email at the intended recipient's address, first confirm that the **Email Report** checkbox is selected and check that the email is not being blocked by a mail filter or spam filter. If these have been checked, contact support.
