Please contact us as we will need to review elements with the Hosted environment.
Related Articles
- Hosted user getting 'Logon Failed' when logging onto the FocalPoint website (Access Hosted Customer)
- Hosted users do not have permission to create new users (Access Hosted Clients)
- New user password was not saved at time of creation and they cannot log in (Access Hosted Clients but not Dimensions v3)
- Error - 'New users can only be added if you are a member of the database owner role' when creating a new FocalPoint user
- Error - 'Could not load file or assembly log4net' when trying to print or run reports
