This article describes how to edit or add a department head to a department within FocalPoint and how to edit it.
This article assumes that the default configuration is being used for departments.
Log into FocalPoint Administrator.
Click Records, Department Records.
Select the department that the head is to be added to.
Click Edit.
Next to the department head field, click the three dots icon.
Select a user to set as the head.
Click OK to save any changes.
If this does not work as expected, there may be some custom configuration in place - please contact Support in this case for further assistance.