Role Records are held in FocalPoint Administrator, under Records, Role Records. You can create new Roles and edit existing ones here.
If you do not see this menu option, then it is likely you do not have permissions to it.
To change this, someone will need to grant you permissions:
Log into FocalPoint Administrator.
Click System Control, Security Profiles
Select the profile you are in and click Edit
On the Security tab, on the left, click Records.
On the right, enable Role Records.
Click OK to save.