PO is not complete but the line is not showing on the Complete Orders Page

Only Purchase Order lines which have not been fully invoiced and fully delivered will appear in the "Complete Orders" screen. Please ensure that there is at least one line that has not been fully invoiced and delivered, as otherwise the order is correct to not appear.

If there is one or more order lines which are not fully invoiced and fully delivered, Support will need to have a look at the data to identify why, so please log a new case online and reference the title of this article and include the Purchase Order number.

Close order lines using the "Complete Orders" page

Error - 'Cannot delete a line linked to an existing purchase order' when trying to delete a line from a reopened Purchase Request

Some lines on a Purchase Request are not ticked as 'Linked'

Error - 'the ordered quantity cannot be less than the delivered or invoiced quantity' on a Purchase Request

Error - 'The purchase order specified could not be found' when approving or submitting a Purchase Request