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Change an incorrect user id (Access Hosted)

Updated over a month ago

If the user has created any transactions at all within the database, this cannot be changed. Instead a new user with the correct user id should be created. If the user has not created any transactions, this can be updated by support running some scripts on the database.

Therefore, please see the following Get support in FocalPoint and reference the title of this article and please include details of the user affected, the incorrect user id and the correct one.

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