Users and Profiles
Adding Users, Security Profile Management, User Details
59 articles
A user's resource name is incorrect and needs to be changed.
Adding an existing Dimensions or Supply Chain user into FocalPoint
Adding a resource code to a member record in FocalPoint Administrator to prevent the error 'User not configured as a costing resource' when accessing FocalPoint web
Amend or add a user's email address
Can I change the email address associated with password reset notifications (Access Hosted Clients)
Can we enable a disabled user's cloud account (Hosted customer)
Can I give a user permission to enter transactions on another users behalf (Third Party Entry)?
Change an incorrect user id (Access Hosted)
Cannot insert the value NULL into column 'TSCC_NOTES' error when creating a project
Checking when a user logged in to FocalPoint
Creating a user in FocalPoint
Can I change a user's name
Dealing with a user leaving the company. Can I delete the user?
Dimensions: New User Creation Failed with Error 'Exception calling 'Create' with '0' Arguments (Hosted Customers)
Enable a user in FocalPoint
Error "A User with User Id X already exists." or "A User with User Name X already exists" When Creating A User With The User Creation Wizard.
Error - 'Could Not Determine Recipient Address' when Submitting/Approving/Rejecting a FocalPoint transaction
Error - 'Login Failed for user UserA' when logging in to FocalPoint Administrator
Error - 'The user is already logged in' when logging in to the FocalPoint Administrator
Error - 'Sequence contains more than one matching element' when user tries to login
Error - 'New users can only be added if you are a member of the database owner role' when creating a new FocalPoint user
Error - 'Service Unavailable' affecting only one user
CIS application needs reopening
Error - 'Login Failed for [user]' when using Administrator
User cannot see the Purchasing tab?
User cannot see detail lines on a transaction
We have given a Access Evo user the FocalPoint SaaS role but they are not appearing as user in FocalPoint Administrator
User is receiving the message "Logon Failed" when trying to log in to FocalPoint
User has changed their Access Evo email address and this has created them a new FocalPoint account
User's resource name is incorrect
Users are being created with the User ID as their Username now that we use Access Evo
User details have disappeared from FocalPoint Admin
User does not appear in FocalPoint Administrator
User has been created incorrectly, how can we delete this? (Access Hosted User)
FocalPoint is not visible in the 9 dot menu in Access Evo for one user
Is it possible to change a users name if you are using the Access hosted environment?
How to disable a user
Hosted user getting 'Logon Failed' when logging onto the FocalPoint website (Access Hosted Customer)
I am unable to open FocalPoint from the 9-Dot Menu as it redirects me to an error message "You've been signed out. An unknown error occurred"
Hosted Users do not have permission to create new users (Access Hosted Clients)
New user password was not saved at time of creation and they cannot log in (Access Hosted Clients but not Dimensions v3)
Only SQL Server System Administrators and Security Administrators can create or edit users
I need change my password, and our FocalPoint Web Site is not hosted by Access
Grant a user access to FocalPoint Administrator (Access Hosted Customer)
List of enabled users (Access Hosted Clients)
Error - 'You appear to be logged in to FocalPoint Administrator' when logging in
Error - 'No approvers available for approval type 'Selected From View'
Error - 'Unable to Authorize. Sequence contains more than one matching element' on login
One user cannot see the System Options or System Control menus in FocalPoint Administrator
Scheduler is displaying duplicate bookings for some records
How to create a new Department code and assign it to a user
Following upgrade to Dimensions V3 the TSU_LAST_ACTIVE_DATETIME field is not populated when logging into FocalPoint
Setup and import Credit Card Transactions using FocalPoint Administrator
Error - Error Authenticating user. Unknown Error (0x80005000) when logging in (Access Hosted Clients)
On the login screen for FocalPoint web "Please use Administrator Registration screen to Register or Unregister database X with aCloud"
No email received to reset password (Access Hosted Clients)
Inbox showing approvals for other users
Error - 'Your interactive logon privilege has been disabled' when accessing any application as Hosting.Admin on the hosted gateway (Access Hosted Client)
Error - 'Your account has been restricted - Please contact the administrator' (Access Hosted Clients)